100%
Placement Assistance
150%
Avg Hike Salary
5+
Years of Excellence
100k+
Students Trained
What you'll get
- Understand ServiceNow fundamentals, cloud concepts, and ITIL foundations.
- Configure fields, forms, views, reference qualifiers, and related lists.
- Manage users, groups, roles, reports, SLAs, and access control rules.
- Work with import sets, transform maps, custom applications, and notifications.
- Develop with Business Rules, Client Scripts, UI Policies, and UI Actions.
- Build workflows using Service Catalog and Flow Designer.
- Integrate ServiceNow using REST, Postman, Salesforce, and Kafka.
- Explore HRSD, OMT, ITOM, and AI features including Now Assist and Agentic AI.
Industry-Focused Curriculum
10 Real-Time Projects — Portfolio Ready
Employee Onboarding Application
Build a complete employee onboarding system by integrating service catalog, order guide, record producer, and Flow Designer for automated fulfillment.
Skills you'll learn
HRSD Dongle Request Management
Automate the process of requesting, approving, issuing, and tracking USB dongles for employees using ServiceNow HR Service Delivery.
Skills you'll learn
Employee Laptop Request & Approval Process
Build an automated laptop request workflow covering employee requests, IT review, approval, procurement or allocation, device issuance, and completion.
Skills you'll learn
Business Fiber Internet
Build an OMT order management workflow to capture, configure, validate, decompose, and fulfill business fiber internet customer orders.
Skills you'll learn
Application Creation & Update Sets
Create a ServiceNow application to manage student data, configure forms and layouts, and move changes across instances using update sets.
Skills you'll learn
Onboarding Service Catalog
Build an employee onboarding catalog to collect personal and professional details and enable requests for laptops, mice, and other resources.
Skills you'll learn
Incident Management
Implement the Incident Management lifecycle by configuring forms, field conditions, and customizations to manage and resolve incidents effectively.
Skills you'll learn
Change Management
Implement the Change Management lifecycle and configure forms, field conditions, and customizations to support controlled changes.
Skills you'll learn
Problem Management
Develop the Problem Management lifecycle with customized forms, field conditions, and configurations to manage recurring issues.
Skills you'll learn
Transform Map
Import bulk data from external sources such as Excel while applying duplicate restrictions to maintain data integrity.
Skills you'll learn
What Will You Build?
Explore hands-on projects designed to help you gain real industry experience
Tools & Technologies You'll Master
Industry-relevant tools taught with real-world context and hands-on practice.
Prerequisites
- •Laptop with stable internet
- •Nothing else! It’s just you, your computer and your hunger to get started today.
- •A strong work ethic, willingness to learn
Get 10,000 Worth of 9 Free Career Booster Add-Ons
Agile & Scrum Workflow
Learn Agile and Scrum workflows to collaborate effectively, manage projects, and deliver software efficiently.
Career Switch Sessions
Get expert guidance to plan a successful career switch by identifying the right skills, roles, and opportunities.
Financial Awareness
Gain essential financial knowledge to manage money wisely, build savings, and make informed financial decisions.
GIT & GITHUB
Learn Git & GitHub fundamentals to manage code efficiently, collaborate with teams, and track project changes using industry-standard version control practices.
HR + Salary Negotiation
Master HR interview skills and salary negotiation techniques to confidently secure the best job offer.
Job Search Strategy
Master strategic job search techniques to find the right opportunities, attract recruiters, and increase your interview success.
Top recruiters
