4.5/5 Rating
10+ Hours
1 year of recording
Certificate
100%
Placement Assistance
150%
Avg Hike Salary
5+
Years of Excellence
100k+
Students Trained
Course Highlights
What you'll get
- Understand the fundamentals of ServiceNow HR Service Delivery and its key components.
- Configure HR roles, groups, cases, assignment rules, and matching rules.
- Work with HR categories, templates, e-signatures, approvals, and workflows.
- Configure HR record producers, taxonomy, and lifecycle events.
- Understand HR onboarding processes and employee service delivery.
- Understand Order Management and configure products, offerings, and specifications.
- Explore order capture, decomposition rules, fallout management, and knowledge management.
- Understand Scripted REST APIs and the ServiceNow AI Now Assist overview.
Prerequisites
- •Basic knowledge of ServiceNow concepts is preferred but not mandatory.
- •A computer with a stable internet connection is required for self-paced learning.
- •Familiarity with basic HR processes and terminology is helpful.